You are purchasing flowers that have been selected and picked to look their best for the Event date based on the information provided at ordering.  Flowers used for events are likely to be handled and placed in locations not ideal for them which will reduce their quality. They are not therefore expected to have any meaningful longevity after that use. However, with a little care many will go on to give extra days value. Once collected from us you assume responsibility for them providing the relevant correct after care. We are not responsible for our flowers after they leave us.

Please ensure you bring buckets, unless pre-ordered from us, suitably cleaned and filled with fresh water to one ¼ of their height.  Consideration should be given if transporting in intense sunshine or extreme heat and flowers should be stored cool and out of direct sunlight until required. Please do ask if you want specific advice or costings for any further services to assist your event.

If you wish us to supply buckets and water this will be an additional cost of £5 per bucket.

Any hire goods will require a deposit. The value of the deposit will depend on the hire goods.

A non-refundable deposit of 50% of goods ordered will be required at time of ordering with the balance paid two days prior to collecting.  At this time, please ensure your order is complete.  Changes made after this time cannot be made and refunds not given. 

You will appreciate that flowers are a perishable product therefore, orders not collected on the day requested, whether we have been contacted or not, will be disposed of and the order will be deemed as fulfilled.  We are unable to hold orders once made up. Refunds are not available.  Re-ordering will be a new order with payment required.